‘We cover it all. If it breaks – we’ll fix it…’ that’s the message behind Tech8’s latest on-site warranty cover for users of all common wide-format printers.

Headed up by Technical Director Tom Plunkett, a support specialist with 23 years of print industry experience under his belt, Tech8 also claim further significant benefits over and above either OEM or alternative third-party warranty offerings.

Plunkett explains: "Not only will you enjoy peace of mind and longer machine life when you extend your warranty with Tech8, what really sets Tech8 warranty apart from the alternatives is the all-inclusive nature of the cover.

“While other service contracts often include numerous disclaimers stipulating what items are and are not covered, Tech8 have a simple message: We cover it all. If it breaks we’ll fix it, regardless of how it was broken.

“In short we offer fully comprehensive and rapid-response cover with no additional costs.”

Full Accidental Damage Cover

And that fully comprehensive cover includes all manner of accidents too.

So if an incorrectly loaded roll of media leads to a head crash… or if someone spills coffee into the printer’s internals … or even if the machine itself gets crashed into or knocked over… you remain fully covered.

Rapid Response Breakdown Cover

In the event of an equipment failure, Tech8 share the same priorities as the customer: namely getting the equipment working as quickly as possible.

“What’s vital for the customer, who has time-sensitive jobs constantly in production, is his machine back up and running with as little delay as possible.” explains Plunkett. “In the event of an equipment failure your priority is our priority – and we’ll make it as simple as possible for you to get on your feet and operable straightaway.”

Automated Online Call-logging System

Plunkett continues: "You can call us by phone, email us or enter your support request onto our Online Call Logging System, where you can track the progress of your support request. We’ll then arrange the earliest possible site visit."

Additional Benefits

Tech8 also promises:

• Comprehensive on-site cover through a fleet of highly trained specialist engineers.
• Repairs are not restricted to office hours and, subject to availability of an engineer in your area, printers can be repaired outside normal working hours without any additional surcharges.
• To facilitate rapid repair Tech8 stock a comprehensive spares inventory for all common wide-format printers.

Contact Details

Users of wide-format printers are invited to visit the Tech8 website at www.tech8.eu where they can generate instant warranty quotes without any need to register or log in.

The website also includes a comprehensive FAQ section, with advice, troubleshooting guides and product documentation all freely accessible online.

EFI was announced as the winner of the Label Industry Award for New Innovation at a gala dinner during Labelexpo Europe 2009.

The judging panel praised the company’s pioneering developments in inkjet printing technology and software, which have seen the Jetrion® 4000 UV inkjet system become a market leading, full-colour narrow web alternative to toner-based digital printers.

“To receive the award after such a short space of time is a fantastic honour,” said EFI Jetrion’s general manager Dr Kenneth Stack. “It is testament to the hard work of our team and to the input and support from our customers, without whom we could not have achieved it. “We began Jetrion seven years ago and now we have a full portfolio which includes software, printers and ink. Providing such a complete offering was a key reason behind the win and it also allows us to supply label converters with affordable, high quality products.”

To win the Label Industry Award for New Innovation, a company must have less than ten years’ involvement in the sector and have introduced a key new product or technology to the industry. The judging panel was chaired by Helmut Schreiner, general manager of Schreiner Group, and included Andy Thomas, editor of Labels & Labeling; Wolfgang Klos-Geiger, editor of NarroWebTech; Jack Kenny, editor of Label & Narrow Web; John Hickey, chairman of the board, TLMI; and Jan Frederik Vink, former president of FINAT. Judging took place at the FINAT congress in Turkey in June.

Jetrion 4000

The Jetrion 4000 UV inkjet system combines EFI’s core strengths of workflow, RIP technology, ink development and machine manufacturing to offer converters an affordable route into short run, variable data printing. With installations across Europe, Asia, Australia, North and South America, the Jetrion 4000 has broken down cost barriers to allow converters and brand owners of all sizes to take advantage of the multitude of opportunities offered by digital technology.

With speeds of up to 30.5 meters (100 ft) /min at more than 1,000 dpi with greyscale technology, the Jetrion 4000 delivers full-colour label and variable data printing up to 13.9 cm (5.5 in) wide. The system also features Jetrion's advanced UV4000 ink set which provides exceptional durability and eliminates the need for costly over-laminates. The 4000 is integrated with EFI’s Fiery XF RIP and XFlow software, making it the most versatile and scalable platform in the industry. This combination provides a PDF-based workflow, top-notch ICC colour management, support for different input file types and the ability to generate CMYK expanded gamut outputs. Jetrion inks provide outstanding colour reproduction across a wide range of substrates, and ensure that users get the lowest possible cost per print.

Jetrion 4830

During Labelexpo Europe 2009, EFI launched its new Jetrion 4830 UV inkjet system. With a wider web width and faster linear speeds, the 4830 increases throughput by over two times compared to the Jetrion 4000. Powered by the Fiery XF RIP, the new Jetrion 4830 UV Inkjet System provides seamless workflow integration and is capable of advanced spot-colour matching. Its white-ink capability enables printing on clear film, which allows label printers to respond to a more diverse customer base.

The Jetrion 4830 prints 8.3-inches (21 cm) wide, enabling 2-up 4-inch (10 cm) labels. The wider print zone allows label converters to efficiently take on more print jobs. And with its new higher speed print mode of greater than 120 feet per minute (36.6 meters per minute), the new system increases productivity significantly. 

 Roland DG UK Roadshow 2009

• Tue 6th & Wed 7th October (Roland DG Headquarters, Clevedon)
• Thu 8th & Fri 9th October (Roland DG Academy, Walsall)
• Tues 20th October (Holiday Inn, Southampton)
• Wed 21st October (Hilton Kensington, Central London, Shepherds Bush)
• Tues 3rd November (Haydock Park, Haydock)
• Thurs 5th November (Hilton Strathclyde, Cumbernauld)

Roland DG UK will shortly be taking to the road in order to show the prototype of the new, revolutionary SolJet PRO III XC-540MT metallic inkjet printer, before it’s even released in the UK.

Alongside this exciting new technology, the roadshow will also feature the new SP-i series of affordable VersaCAMMs and the AdvancedJET AJ-740i for all of those who are producing high volume prints onto banner, mesh, vinyl etc, with these machines cited as being applicable to any sign and display print producer looking looking to save money and increase production.

The new and improved VersaUV LEC-330 will also be on show to demonstrate the amazing textures and special effects that can add real value to your print production portfolio, as well as its fantastic CMYK + White + Gloss proofing capabilities.

In order to book a demo on these new machines or indeed on any Roland product, please call 01275 335540 or email sales@rolanddg.co.uk

The pending roadshows are your opportunity to see these fabulous printers in action, and see how Roland can help you to make more money.

Image Access from Wuppertal, Germany has presented the first wide format duplex scanner at the DMS Expo in Cologne.

The WideTEK 36 DS is the world’s first wide format scanner for duplex digitalisation of double-sided printed documents. The very compact WideTEK 36 DS needs only four seconds to scan the front and back sides of a newspaper page (at 200 dpi).
 
image_access.jpgThe large format duplex scanner WideTEK 36 DS scans documents up to 36 inches (915 mm) in width. The idea of double-sided scanning in one production step primarily means less production effort: The document no longer needs to be flipped over and scanned again on the other side. The scanners feature two camera boxes, both consisting of three CCD systems, integrated into upper and lower part of the device – only a few centimeters from each other.

The WideTEK 36 DS captures both sides of the original at the same time. As a final step, the software separates the scanned document into four single images, capturing the left and right sides on the front and back of the newspaper – everything in one step.

The entire scan process – from scanning, image processing up to image display – can therefore be considerably reduced.

“The greatest challenge in the development and construction was to integrate the more extensive mechanics and additional camera and light units into the device without enlarging its dimensions. The duplex scanner is only 13 centimetres larger than the compact WideTEK 36”, said Thomas Ingendoh, President and CEO of Image Access.

The scanner is equipped with two processor units allowing an extremely fast data throughput. All image processing is executed directly inside the scanner. This results in high scan speed and excellent scan quality.

Contex, the world-leading developer of wide format scanning and imaging solutions, today announced the first professional wide-format scanner with a suggested retail price under $4,000 USD, excluding freight and local taxes (price may vary by region). The XD2490 scanner provides architects, engineers and construction personnel with the first affordable way to scan and communicate drawing changes directly from the field. Contex designed the XD2490 scanner for businesses who want to improve efficiency, reduce costly delays and mistakes and offer greater service to their customers. With the XD2490, users can mark-up drawings, then quickly and easily Scan-to-Email to communicate the drawing change with other team members. Drawings can also be copied for distribution to team members in the field or archived to a file server.

This 24-inch sheet-feed scanner is rugged enough for the construction site, and small enough to transport between locations. Contex’s advanced CIS technology ensures scanner stability during transport. The XD2490 comes standard with Nextimage SCAN, and is upgradeable to Nextimage SCAN+COPY. The XD2490 provides precise, accurate images with high 1200 dpi optical resolution. It scans at up to 240 A1/D size drawings per hour in color and up to 514 drawings per hour in monochrome. It saves file space with intelligent 8-bit index color scanning, as well as accurately capturing full 48-bit color and 16-bit grayscale image data, making it ideal for archiving applications.
 

“The rugged, portable XD2490 scanner can be used right at the construction site,” says Niels Appel, Executive Vice President, Sales and Marketing. “This enables AEC customers to update their drawings and immediately communicate the changes to their team via Scan-to-Email. With its low budget price, the XD2490 provides a return on investment not previously seen in this market sector by improving workflow efficiency and saving time and resources. Innovations like this keep Contex in the forefront of scanning technology.”


The XD2490 begins shipping in mid-September in most countries and is available through Contex’s authorized resellers. Contex invites new channel partners who have a strong web-direct business model and experience with large format scanners, high speed office scanners or copiers to inquire about the new market potential available with the XD2490.

 

The world's first large format metallic inkjet printer: Open up a whole world of new opportunity, and set yourself apart from the competition in an increasingly competitive marketplace, with the world’s first mainstream large format inkjet printer to feature metallic inks - another first from Roland DG.

Imagine: all the speed and versatility of a high-speed Roland production printer, including integrated Print&Cut, plus the added versatility and profit potential of metallic ink.

New technology, new opportunities, new profit

Fast, effective and affordable, the new metallic ink solution from Roland will open up a whole new revenue stream for your business.

See the worldwide preview on Stand E2 at Sign & Digital Ireland, taking place at RDS Simmonscourt, Dublin, September 23rd to 24th.

Further attractions on Stand E2 include the new VersaCAMM SP-i series, and the new faster VersaUV LEC-330, which also make their public debuts at the show.

Not visiting the show? Pre-register your interest in Roland Metallic Inkjet printing by contacting Roland DG UK on Tel: 0845 230 9060 or email sales@rolanddg.co.uk