Leading manufacturer of wide-format inkjet printers and printer/cutters, Roland DG, announces the launch of the new Roland DG Connect subscription service, which offers three key features – Business Dashboard, Multi-User Function, and an Automated Backup Function.
Roland DG Connect is a cloud-based connected service designed to foster increased value and business growth by providing a more comfortable and stable operating environment, improved workflow efficiency, and tools for increased business development and profitability.
Paul Willems, Product Management & Business Development Director for EMEA, said, “Roland DG Connect enables us to provide faster, more proactive support to our customers, and allows users to easily visualise the status of their machine, calculate profitability, and quickly download media output profiles. Many of our customers use this solution today successfully, supporting the growth of their business.”
The “Business Dashboard” provides expanded functionality to enable multidimensional analysis of a variety of data, such as ink consumption, printing time, output in square meters, and usage time, allowing customers to quickly visualise detailed information on multiple printers.
The "multi-user function" allows customers to view information on devices which they own but do not have physical access to, an ideal function for companies with devices across multiple locations. This can be useful in formulating company-wide operation plans, improving ink-ordering efficiency by centrally managing ink consumption, and achieving stable operation by understanding the status of appropriate maintenance for each device.
Finally, the "automatic backup function" of VersaWorks RIP software automatically saves print settings and restores them at the touch of a button when needed, thereby supporting smooth resumption of operations in the event of PC malfunction, addition, or replacement.
“As consumer needs continue to diversify and trend cycles shorten,” Willems added, “it is becoming increasingly important for businesses to create and deliver unique value in a timely manner. In the printing industry, on-demand printing using inkjet printers is common, and an increasing number of customers are using different types of printers together or installing multiple printers to improve productivity. Under these circumstances, knowledge of how to operate printing operations efficiently and without waste has become critical to achieving a highly competitive and sustainable business.”
“Roland DG Connect, which allows customers to visualise key information about their devices, has the power to help customers meet these challenges. We will continue to accelerate the expansion of its functions and contribute to the realisation of new creative and business opportunities for our customers.”
A campaign to celebrate the launch of the subscription service will run until the end of December 2023. During this period, customers can take advantage of special pricing and a free one-month trial of the premium version.
